What is the delivery time?
Usual turnaround time to full-fill your order is 3-5 working days, however, please allow up to 10 working days on sales periods. If you require a quicker delivery option then please get in touch at sales@callycosmetics.co.uk and we can arrange at a extra cost to yourself.
For services such as Royal Mail tracked 48 & 24 and also guaranteed next day delivery by 1pm the order has to have been placed before 3.30pm on the day of purchase to ensure the logistics time is met and fulfilled on time.
If you are unsure on anything related to shipping times and fulfillment please contact sales@callycosmetics.co.uk
Parcel Tracking?
You will receive a tracking number Once your order is ready for shipping, and then you will receive an email letting you know that your order is complete. Once the order is scanned by the courier, they will let you know your order is on its way and will send you an expected timeframe for delivery the next day. Orders shipped on a Friday are due for delivery on a Monday.
Can i change my address once i have ordered?
Sadly no we only ship to the original address that has been issued.
I have missed my delivery twice?
If this happens then our courier the royal mail will have posted a slip through your door after they had made several attempts to post. the package will be held at your local post office where you are to go with a form of I.D to collect in person.